● Trust center

Documentation, certifications, and policies all in one place.

The Illuminated Intelligence Trust Center is the single source for all of our security, privacy, and compliance documentation. Whether you're in procurement, legal, IT, or you're a small business owner doing your own diligence — everything you need is here.
  • SOC 2 Type II report (available under NDA)
  • Data Processing Addendum (DPA)
  • Subprocessor list — kept current
  • Privacy policy and terms of service
  • Security overview and architecture diagrams
  • Standard infosec questionnaire (SIG Lite) responses

Compliance reports

Our SOC 2 Type II report is available to current customers, prospects under active evaluation, and partners under a standard mutual NDA. To request a copy, please contact our team. We'll typically share documentation within one business day.

Data Processing Addendum

Our standard DPA is built on the GDPR Article 28 requirements and incorporates the EU Standard Contractual Clauses (SCCs) for international data transfers. The DPA is auto-attached to every paid plan agreement. Custom DPAs and additional SCCs can be negotiated on the Scale plan.

Subprocessors

We use a small number of carefully vetted subprocessors to deliver the platform — primarily Google Cloud Platform and Amazon Web Services for infrastructure, plus Stripe for billing, SendGrid for transactional email, and Anthropic + OpenAI for AI model inference (with zero-retention agreements that prevent any of your data from being used for model training). Our complete, current list of subprocessors is available on request and is updated whenever we add or remove a vendor.

Security overview

For a complete walkthrough of our security architecture — encryption, access control, infrastructure, incident response, and disaster recovery — see our security page. For deeper architectural diagrams or a security questionnaire response, please get in touch.

Reporting a vulnerability

We welcome responsible disclosure of security vulnerabilities. Please email [email protected] with a description of the issue and any reproduction steps. We acknowledge all reports within 24 hours and follow industry-standard coordinated disclosure timelines.

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